Recommended Ways To Change Lost SRD Grant Phone Number

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Here are Ways to Change Lost SRD Grant Phone Number: Are you a South African Social Security Agency (SASSA) Social Relief of Distress (SRD) grant beneficiary and you are having problems with your cellphone number whether you have lost the sim card you have been using and don’t remember the cellphone number you were using well you are in the right place, in this article, we are going to show you ways to change your lost srd grant phone number.

Importance of SRD grant Phone Number

When it comes to the Srd grant your cellphone number is important because you can check your status and know exactly when you are going to get paid, you can change your payment method if you want to change your bank account or receive your cash at a retail store or via cash-send, can also change your details and contact details using your cellphone number.

The Importance of Knowing Ways To Change Lost SRD Phone Number

Not having your cellphone number has its setbacks because most of these functions will want to send you a One-Time PIN (OTP) to proceed with the request for security consent but not having your cellphone number does not mean you won’t receive your grant anymore:

• Able to check your grant status
• Change banking details
• Change Personal details (i.e first name and last name)
• Change Contact Details (Cell phone number and email address)
• Reinstate your grant application

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How to Change Lost SRD Grant Phone Number

The following steps are for people who have their registered SRD grant cellphone number active and this is how they can change their cellphone number on the SASSA SRD grant website:

1. Visit the SRD grant website by clicking this link you will redirected to the contact details change page
2. Then you’ll be required to send your ID number and 6-digit application ID that you locate when checking your SRD grant status if you no longer know it or never saved it (for security purposes)
3. You will be sent a One-Time Pin (OTP) to your registered phone number, which you must type in to proceed with your request.
4. Then you must provide your new phone number

Keep in mind that you can change your phone number once every 24 hours and your details will be immediately updated.

Ways To Change Lost SRD Grant Phone Number

If you have lost your sim card and don’t remember your phone number, the following information can help change your phone number so that you use the srd portal at its full potential without any limits.

• You can request to change your phone number by calling the SASSA SRD grant contact centre on 080060 10 11,  the consultant helping you will want your valid ID number, name and surname and new phone number and then your request will be sent to the head office for further verification, you’ll get a link after a couple of days saying that “your phone number has been changed if your request was successful.
• You can also visit your nearest South African Social Security Agency (SASSA) branch to request a phone number change, you must have your South African ID Number and your new phone number for further communication if your request succeeds.
• You can also report a stolen cellphone number on the contact centre, on the srd grant website or at an SASSA branch.

How To Report Stolen SRD Grant Phone Number

If your cell phone associated with your SASSA SRD grant has been stolen, it’s important to report it promptly. Here is a clear step-by-step guide on how to do this.

1. Go to the SASSA SRD grant portal by clicking this link
2. You will be required to submit your registered ID number
3. Then confirm that your phone number was stolen
4. After Accepting that you want to file a report
5. SASSA will send a confirmation about your issue
6. Then a procedure will be conducted to change your phone number
7. It will take SASSA about 14 days to change your phone number before you proceed with receiving your grant money

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In conclusion, the SASSA SRD Grant money has been helping a lot of people financially and knowing your phone number and taking care of your details or contact details linked to your grant application will always keep you on the safe side remember to visit your nearest SASSA branch or call the contact centre if you have any problems regarding your SRD grant.

But if you still remember your old cell phone numbers you can do a sim swap, using a new sim card through the process of a sim swap for security purposes you must answer a questionnaire similar to the following, know the tasks that were performed using the sim card, like who was the last person to give you a call or know the amount of airtime you previously recharged with and who was the last person you called using your lost cell phone numbers e.t.c, many telecoms. Companies take approximately 24 hours to process a sim swap but if your answers are very accurate your phone numbers will be recovered within hours.

SASSA SRD Grant Contact Details

• Contact Centre: 080060 10 11
• Email Address: grantenquiries@sassa.gov.za

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